privacy policy

Your privacy is important to Journeys. We provide this notice explaining our online information practices and the options available to you concerning the way your information is collected and used. This notice applies to all information collected or submitted on Journeys International’s website.

What Information We Collect:

We encourage you to explore this site. We do not intentionally collect any personally identifiable information when you do so – only anonymous information about the pages visited and how you accessed our site to help us make this website more useful. If you wish to receive our catalogs, subscribe to our newsletter, or download detailed trip notes, we ask that you complete a short information form.

On various pages within the site you can reserve a trip, make information requests, submit payments and register to receive materials. You may be requested to supply some or all of the following types of information:

  • Name
  • Address
  • Email address
  • Phone numbers
  • Credit/Debit Card Information
  • Passport numbers
  • Health limitations
  • Other personal data necessary for Journeys to provide travel services

To make your future use of our website easier, after you have requested an itinerary, we place a “cookie” on your computer, if your settings allow, in order to auto-fill the form in the future so you can request additional itineraries without having to re-enter your personal information each time.

In the reservation section you can submit information about other travelers in your party. On other pages you can submit information about other people. For example, if you would like another person to receive a copy of our E-News or catalog and want it sent directly to the recipient, you will need to submit the recipient's email or postal address. In this circumstance, only the recipient’s name and address are collected.

How We Use Information:

Journeys and our agents use the information you provide about yourself and others in order to provide travel services to you, as well as to maintain contact between you and Journeys International, initiated by you and/or Journeys. We may use the information you provide for our own marketing purpose. We NEVER share personal information that you provide with third parties except to the extent necessary to provide travel services, such as to reserve and confirm travel arrangements.

You can register on our website if you would like to receive our E-News, which is sent periodically with travel information, special pricing and trip updates. You may decline to receive any print or email promotional information by contacting us by phone, fax or email or using unsubscribe links in our E-News.

We reserve the right to release information to the appropriate authorities if we believe that such release is reasonably necessary to comply with the law or to protect you, the property or safety of Journeys International, or any of its agents, employees, or users, or to protect the integrity of our website and data.

We don’t share or divulge information provided to us online in ways unrelated to the ones described above.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Linked Internet Sites

Other Internet sites that may be linked to this site may have privacy provisions that differ from this privacy statement. We encourage users to be aware of when they leave our site as Journeys International has no control over and is not responsible for the privacy practices or content of other such sites.

Privacy Statement Amendments

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our web site periodically. If you have any questions about our Private Policy please email us.

How You Can Correct Your Information

You can correct factual errors in your personally identifiable information simply by sending us a request. To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections. 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1 (800) 255-8735 or send us an email.