Privacy Policy

Your privacy is important to Journeys International. We provide this notice explaining our online information practices and the options available to you concerning the way your information is collected, retained, and used. This notice applies to all information collected or submitted on Journeys International’s website.

What Information We Collect

This site uses cookies and other similar tracking technologies if your web browser settings allow. As you explore our website, these tracking tools will monitor navigational data: the pages you visit, IP address, geographic location, and which web browser you use. This information is stored in a profile in our secure database.

If you wish to subscribe to our newsletter, download a trip itinerary, request additional information, sign up for a trip, or pay for a trip, we ask that you complete forms. On these forms you may be requested to supply some or all of the following types of information:

  • Name
  • Address
  • Email address
  • Phone numbers
  • Credit/Debit Card Information
  • Passport numbers
  • Health limitations
  • Other personal data necessary for Journeys to provide travel services

If you choose to share any of this personal information, the data will be linked to navigational data saved by cookies. In addition, to make your future use of our website easier, after you have completed a form, we place a cookie on your computer, if your settings allow, in order to auto-fill your contact information in the future so you can request additional information without having to re-enter your personal information each time. Credit/debit card information is not stored by Journeys International unless you explicitly indicate permission as part of the payment form.

We use several third-party tools to make your experience on our site work more smoothly. Some of the information described above may be stored in databases hosted by these third parties, but the data is considered the property of Journeys International and is not available to those third parties for their own use. Beyond the third parties that Journeys contracts to help us display or manage information, no other third parties have access to your data via our site. None of your activity on our site is available to any advertising company.

If you set your web browser preferences to send “do not track” signals to the websites you visit, our website, including third-party integrations, will not record the pages you visit within our site, nor the path you followed to land on our site. If you choose to complete a form on the site, Journeys International may store the information you submit. However, your responses will not be stored in a format in which they could be used to auto-fill forms in the future.

On the reservation form, you can also submit basic contact information about other travelers on your reservation, but each traveler and/or legal guardian is required to submit their own detailed information on the Traveler Profile form.

How We Use Information

Journeys and our agents use the information you provide about yourself and others in order to provide travel services to you, as well as to maintain contact between you and Journeys International, initiated by you and/or Journeys. We may use the information you provide for our own marketing purposes, especially to deliver you promotional information appropriate to your interests. We NEVER share personal information that you provide with third parties except to the extent necessary to provide travel services, such as to reserve and confirm travel arrangements.

You may decline to receive any promotional print or email communications by contacting us by phone, fax or email or using unsubscribe links in our email messages.

We reserve the right to release information to the appropriate authorities if we believe that such release is reasonably necessary to comply with the law or to protect you, the property or safety of Journeys International, or any of its agents, employees, or users, or to protect the integrity of our website and data.

We don’t share or divulge information provided to us online in ways unrelated to the ones described above.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Linked Internet Sites

Other Internet sites that may be linked to this site may have privacy provisions that differ from this privacy statement. We encourage users to be aware of when they leave our site as Journeys International has no control over and is not responsible for the privacy practices or content of other such sites.

Privacy Statement Amendments

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our web site periodically. If you have any questions about our Private Policy please email us.

How You Can Correct Your Information

You can correct factual errors in your personally identifiable information simply by sending us an email, calling us at 1 (800) 255-8735, or by contacting us through our website. To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

How You Can Request Deletion of Your Information

If you would like to request that we delete your personally identifiable information from our databases, please send us an email, call us at 1 (800) 255-8735, or contact us through our website. To protect your privacy and security, we will take reasonable steps to verify your identity before deleting your information. As permitted by law, we may decline your request if we will unable to complete pending transactions or unable to fulfill pending reservations without the information you have requested that we delete. We may also decline the request if we are required by law to retain your information. In all other cases, we will be happy to comply with your request.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1 (800) 255-8735 or send us an email.